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Microsoft
MS-721: Collaboration Communications Systems Engineer
Curriculum
9 Sections
28 Lessons
10 Hours
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01. Introduction to Teams Meeting and Calling
2
1.1
Overview of Teams Phone
1.2
Overview of Teams Meetings and Events
02. Plan and design Teams collaboration communications systems
5
2.1
Teams Rooms Management
2.2
Understanding Teams Rooms
2.3
Plan and Design for Teams Phone Devices and Features
2.4
Plan to Deploy Teams Phone
2.5
Overview of Attendants, Call Queues, Teams Clients, Rooms and Phones
03. Plan and optimize Network Performance for Teams
5
3.1
Design and implement QoS
3.2
Design and validate VPN split tunneling
3.3
Design network for media optimization
3.4
Evaluating the Network for Teams
3.5
Understand Teams network requirement
04. Configure and deploy Teams Phone
6
4.1
Deploy and Maintain a Survivable Branch Appliance
4.2
Configure Emergency Calling for Direct Routing
4.3
Implement SIP Trunking with Direct Routing
4.4
Configure and deploy Teams Phone with Direct Routing
4.5
Create and manage Teams policies
4.6
Calling Configuration
05. Extend Teams Phone with Additional Services
2
5.1
Certified Contact Center in Teams
5.2
Teams Interaction with Additional Services
06. Manage Meetings and Events Experiences
4
6.1
Create and Manage Meetings Customization and Events Policies
6.2
Configure audio conferencing
6.3
Configure meeting settings
6.4
Explore meetings and events in Microsoft Teams
07. Users, Auto Attendants, and Call Queues
2
7.1
Configure Auto Attendants and Call Queues
7.2
Voice User Management and Configuration
08. Teams Devices
1
8.1
Configure, Deploy, and Manage Teams Devices
09. Troubleshooting Teams Collaboration
1
9.1
Monitor and Troubleshoot Teams Collaboration Communications Systems
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