01. Introduction & Interface

• Overview for new users
• Exploring Outlook 2019 New Features
• Customizing and changing views in Outlook
• Using Help and Contact cards

02. Advanced Mail Management

• Conversation Threading: Adding and ignoring conversations
• Mailbox Clean up and storage management
• Creating, editing, and organizing Folders
• Categorizing email for visual organization
• Setting up Search Folders for automated filtering
• Working with Attachments and professional Signatures
• Automating actions with Quick Steps
• Using Insights for productivity data
• Managing out-of-office with Automatic Replies

03. Calendar & Scheduling

• Creating and managing Calendar Events
• Sending and Responding to Meeting Requests
• Setting up Recurring Meetings
• Managing Calendar Options and Sharing Permissions
• Integration: Linking OneNote and Outlook

04. Tasks & To-Do Tracking

• Creating Tasks and To-Do items
• Organizing To-Do lists with Categories
• Prioritizing work with Flags and Quick Tasks