Shared Emails and Microsoft Groups (2026)

Topics covered include:

Describing the benefits of using shared email solutions
Listing the available options for sharing email
Defining M365 Groups
Identifying the benefits and limitations of groups
Creating and managing a group
Listing best practices for Groups, folder sharing, and collaboration
Defining distribution lists and describing their uses
Defining and accessing shared mailboxes
Sharing specific folders from your inbox
Explaining permission levels
Managing shared folder access
Comparing key features of sharing options
Identifying common scenarios and solutions