Welcome to the Conference Call Guidelines video lesson, which teaches viewers proper conference call etiquette, as well as some tips on ensuring that everything goes smoothly. First, this lesson goes into what to do before a conference call even begins, such as distributing an agenda. Then, it gives tips on ensuring that you have the highest quality audio and video on your call as possible. The bulk of this lesson details what to do–and not do–when conducting or participating during the meeting. Finally, the lesson concludes with tips specifically for video conferences. Ultimately, viewers should feel prepared to participate or lead a conference call professionally and efficiently. (Keyword: remote)