Welcome to “Coaching Crash Course: Novices,” a video lesson meant to explain what novices need from their coaches to get a basic grasp of the task at hand. This lesson is the second of six in the “Coaching Crash Course,” which is intended to give you a foundational understanding of what coaching is and how you can coach your employees effectively at every skill level. From this lesson, you’ll learn about an overall process you should follow when coaching novices, or employees who are new to a task. Then, you’ll receive a few best practices you can employ when working with novices.