New Manager Starter Kit

Topics covered include: 

• Explaining the skills needed to be a successful manager 
• Setting SMART goals 
• Comparing and contrasting positional power vs. personal power 
• Identifying methods for increasing trust using the Transactional Trust Model 
• Discussing how personal values affect decisions and actions in the workplace 
• Identifying the importance of challenging a process 
• Applying the 5 Whys to identify the root cause of a problem \
• Listing resources and activities that aid employees to perform their jobs 
• Explaining when training may be a better approach than direction