Leading Through Change

Topics covered include: 

• Discussing why organizations must adapt to change if they are to succeed and survive 

• Describing why people react differently to change 

• Defining the purpose of the change leader’s role 

• Discussing what is expected of change leaders 

• Listing the goals and roles of a change leader 

• Defining the four phases of change 

• Discussing examples of each phase 

• Listing key tactics for each stage 

• Applying the right tactics to help individuals move forward 

• Identifying active and passive resistance 

• Describing how to avoid causing resistance as a leader 

• Listing four steps to dealing with resistance 

• Listing actions to take before a change is announced 

• Using additional strategies to lead through change