Welcome to our Advanced Supervisor series on body language, which is the process of communicating nonverbally. There are three primary learning objectives in this series: 1) learn how to better read others using scanning techniques, 2) eliminate your own negatives, and 3) learn to better control your own body language. This is the fourth video in a series of five, and it’s designed to help you apply what you’ve learned about body language to what you encounter at work. The series list is included as a reference to the suggested viewing order.