Welcome to the “Coaching Crash Course” intended to give you a foundational understanding of what coaching is and how you can coach your employees effectively at every skill level. This video course comprises six video lessons, covering everything from the readiness stairs to coaching best practices. You’ll learn about the steps of readiness—including novices, doers, performers, and experts—and how to coach employees at each step to help them become the most productive. Plus, you’ll learn pro tips to help all of your coaching conversations go smoothly. To access your activity IDs, a View CECertificate button will display on the profile upon completion of thecourse. This program is valid for 0.75 hour(s) of recertification creditthrough the HR Certification Institute (HRCI) and 0.5 PDU for the ProjectManagement Institute (PMI).