Welcome to the topic of continuous quality improvement (CQI)! This video course, Business Process Reengineering (BPR): Implementing Radical Change, provides tools for completely reinventing processes in order to make them as effective as possible. This video lesson, Business Process Reengineering (BPR): Characteristics, is the third of six. As the title indicates, this video lesson conveys the key characteristics of an effective BPR initiative and describes why those characteristics are so beneficial.